One AI Employee for the Entire Insurance Value Chain
Transform claims processing, underwriting, and customer experience with Agentic AI
One platform to automate many workflows
Compliant with leading industry standards
Above human-level accuracy
Elevate customer relationships with Ema
Go from manual and time-consuming processes to efficient, streamlined operations that improve customer experiences
Enterprise level security and compliance
Choose Ema’s role to start
Streamline workflows from quote to resolution
40% faster claims processing
Claim triage & subrogation identification
Instant data validation
Real-time claims processing and communication
Why Choose Ema
Unparalleled precision in underwriting
Predictive risk and behavioral analysis
Dynamic risk scoring
Automated underwriting
Why Choose Ema
Delight customers in every interaction
Real-time customer assistance
Personalized plan recommendations
Customer sentiment analysis
Why Choose Ema
Ema’s CapaBILITIES
Unlock a new level of productivity, consistency and accuracy
Simple
Quick Setup
Get started in just a few hours
User-Friendly Interface
Easy to navigate with no learning curve
No Specialized Training
Intuitive interface for all users
Accurate
EmaFusion™ Model
Intelligently combines 100+ LLMs to maximize accuracy and eliminate hallucinations
Adaptive Learning
Learns from conversational feedback and quickly adapts
Generative Workflow Engine™
Plans and optimally executes complex workflows
Trusted
Explainability
Provides citations and explains the reasoning behind actions
Privacy and Compliance
Redacts sensitive PII data and adheres to SOC 2, GDPR, ISO 27001, HIPAA, NIST standards
Security
Delivers robust encryption, audit trails, and real-time monitoring
INTEGRATIONS
Integrate with tools you already use
FAQ
Ask me anything
- What is Ema?Ema transforms every business with Universal AI Employees (multi-agent Gen AI applications) who can work alongside human employees. Ema has developed standard employees for common enterprise roles such as Customer Service, Data Analyst, Procurement, Sales Enablement, and more. Ema’s unique multi-agent orchestration platform, called the Generative Workflow Engine™, enables the creation of specialized AI employees for automating complex workflows within enterprises. Customers and partners can easily configure or conversationally generate new AI employees. Ema can analyze vast amounts of data, identify patterns, and provide actionable insights, thereby enabling employees to make informed decisions swiftly and accurately. Ema AI's capabilities extend to automating routine tasks, reducing human intervention, and improving overall productivity, making it an invaluable tool for the modern industry.
- Is Ema easy to use?Engaging with Ema is as intuitive as chatting with a colleague. Simply begin asking Ema questions via chat spaces. There is no learning curve or specialized training required.
- How does Ema work?Ema is the missing operating system that makes Enterprise Generative AI possible—simple to implement, accurate, and trusted. Simply ask her to do a complex task, and through her Generative Workflow Engine™, Ema figures out how to break it into simpler tasks and uses enterprise tools to accomplish them. Ema’s flexible agent architecture scales to do a large number of tasks out of the box. Ema continuously learns from your best employees and keeps getting better. Additionally, the EmaFusion™ model combines the best public LLMs and our homegrown smaller private LLMs, offering unrivaled accuracy.
- Is Ema accurate?Ema takes the principles of data security and privacy seriously. Ema ensures that all authentication and authorization requirements are met and that employees can only see responses based on what they are authorized to see. Ema’s inbuilt privacy vault and data governance layer redacts sensitive information before sharing it with public LLMs.
- Is Ema private?Ema is built with trust at its core, compliant with leading international standards such as HIPAA, GDPR, SOC 2, and ISO 27001. Robust privacy measures including automatic redaction and safe de-identification of sensitive data, audit logs, real-time monitoring, robust encryption of all data at rest and in transit, and explainability across all output results ensure your enterprise data remains private, secure, and compliant. For document generation use cases, Ema also checks for any copyright violations to ensure customers don’t incur IP liabilities. Additionally, Ema never trains models on one customer’s data to benefit other customers.