Privacy Policy

INTRODUCTION

This Ema Unlimited, Inc., ("Ema", or "we", or "us," or "our") respects the importance of the privacy of the enterprise users of our software-as-a-service platform for generative workflow automation services (the "Services") we make available through our web site (the "Site"). We have created this Privacy Statement ("Privacy Statement") to inform users about how we collect, use, share and otherwise process information relating to individuals ("Personal Information"). This Privacy Statement is incorporated by reference into the Ema Subscription Terms (the "Terms").

BY USING OR ACCESSING IN ANY WAY THE SITE AND/OR OUR SERVICES AVAILABLE THROUGH THE SITE, OR BY TRANSMITTING INFORMATION TO US BY EMAIL OR OTHER ELECTRONIC MEANS, YOU AGREE TO THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY STATEMENT, PLEASE DO NOT USE THE SITE OR SERVICES.

PERSONAL INFORMATION WE COLLECT AND USE

We may collect certain Personal Information from you as follows:

  • Personal Information. We collect and retain Personal Information about you (including your name, telephone number, and e-mail address) you voluntarily provide us, so that you can obtain the Services through the Site or for us to be able to contact you related to the Services.
  • Financial Payment Information. If you purchase any products or services from Ema through the Site, you will provide your financial payment information. Your financial payment information will not be disclosed to a third party except only as needed to process the transaction (for example, to a third-party payment processor who is our service provider).
  • Evaluation and Feedback. During an evaluation, trial or normal Site use, we may ask you to evaluate the Site or our Services. The completion of this evaluation is at your discretion; if you choose to complete it, your evaluation will be shared with relevant members of our team, and with our service provider(s) who process statistical information, but not with any other third party unless otherwise provided in this Privacy Statement. If you provide us with your own comments about our Services, we may use your comments in our marketing and promotional materials and/or on the Site only if you give us permission to do so.

Automatic Collection of Personal Information

  • Cookies. We may use cookies (which are small text files that are placed on your browser, computer hard drive, or in-device memory) to retain your preferences, facilitate login and access to the Services and tailor content to you. You can configure your browser to refuse cookies or to notify you before a cookie is placed. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not work properly.
  • Analytics. We may use Google Analytics to collect information regarding visitor behavior to the Site. This analytical data is not tied to any Personal Information. For more information about Google Analytics, please visit www.google/policies/privacy/partners/. You can opt out of Google's collection and Processing of data generated by your use of the Services by going to http://tool.google.com/dlpage/gaoptout.

Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

INFORMATION SHARING AND DISCLOSURE.

We do not sell or rent your Personal Information to third parties. However, we may share your Personal Information as follows:

  • Service Providers.

    We share information with third party service providers that help us operate, provide, improve, analyze, integrate, customize, support, distribute, market our Services or related infrastructure service providers (such as Amazon Web Services). This includes service providers who provide consulting, administration, support, and related technical services. It is our preference to require such suppliers and other service providers to handle Personal Information in a manner consistent with this Privacy Statement and to use your Personal Information only as necessary to provide these Services to us. We do not sell your Personal Information to third parties.

  • Legal Requirements.

    We may also disclose your Personal Information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may also disclose your Personal Information if Ema International, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets.

  • Marketing Partners

    We may share your Personal Information with marketing partners at events or trainings where you have given your consent to share such information with specific third parties.

INFORMATION SECURITY

The security of your Personal Information is important to us. We use appropriate technical and organizational measures to protect against the unauthorized loss, misuse, destruction and alteration of any Personal Information we receive from you. These measures include but are not limited to physical access controls, encryption and Internet firewalls. However, no company, including Ema, can fully eliminate security risks associated with providing, transmitting, or storing Personal Information over the Internet. If you have any questions about security of our Site, you are always welcome to contact us at [email protected].

PERSONAL INFORMATION RETENTION

At any time, you may update, correct, or delete Personal Information about you by accessing your account via the Site and modifying your information or by emailing us at [email protected]. We will retain your Personal Information for the period necessary to fulfil the purposes described in this Privacy Statement, including without limitation, the duration of the Terms. If you wish to deactivate your account with us, please email us at [email protected]. We reserve the right to take appropriate steps to authenticate your identity. We will respect your request within a reasonable timeframe. Note that we may retain certain information as necessary to comply with legal obligations or other legitimate business purposes. In the event the Personal Information is subject to the EU GDPR or UK GDPR, the retention period for such Personal Information will be based on the legal basis under which we process such Personal Information.

CONSENT TO TRANSFER AND PROCESSING.

Personal Information collected through the Site and/or via the Services may be stored and processed in the United States or in any other country in which Ema or its providers (or its or their affiliates or providers) maintain facilities (e.g., India). By using the Site and/or the Services, you consent to any such transfer and processing of information outside of your country.

ANTI-SPAM POLICY

At Ema, we are committed to providing customers with tools and expertise to curate highly targeted and relevant communications via our platform. We monitor and prohibit the use of the Ema product to send unsolicited commercial email in violation of applicable laws as stated in our Terms of Service, and require the inclusion in every email sent using Ema of an “opt-out” mechanism and other required information. We require all of our customers to agree to adhere to the Terms of Service Policy at all times, and any violations of the Terms of Service Policy by a customer can result in suspension or termination of access to the Ema product. Our customer success team works closely with all our customers to monitor all metrics and best-practices to ensure high quality and targeted campaigns.

OPTING OUT.

You have the right to opt out of certain uses and disclosures of your Personal Information. Where you have consented to our processing of your Personal Information, you may withdraw that consent at any time and opt-out to further processing by contacting us at [email protected].

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding our products or Services you have requested. We may also send you certain non-promotional communications regarding Ema and our Services and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Statement).

DO NOT TRACK (”DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

CHILDREN

Our Site and Services are not directed on, nor do we knowingly collect Personal Information from, children under the age of 16. If you learn that a child under the age of 16 has unlawfully provided us with Personal Information, please contact us at [email protected]. and we will take the appropriate steps to delete this information.

THIRD PARTY LINKS

Our Site may contain links to websites and services operated by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy notices and terms and conditions. Further, we have no responsibility for, or control over, the information collected by any third-party website, and we cannot be responsible for the protection and privacy of any information which you may provide to these websites. You should read the relevant privacy notices and terms and conditions before using their websites or services.

CALIFORNIA PRIVACY NOTICE

This California Privacy Notice (“CPN”) supplements the information contained in our Privacy Statement above and applies only to users who reside in the State of California. This CPN is intended to inform you what Personal Information we collect, use, share and otherwise process, as well as your rights regarding your Personal Information. As a business entity that may be covered by the CCPA, we do not sell Personal Information for monetary consideration, but we do share Personal Information as described in this Privacy Statement that could be deemed a "sale," as defined by CCPA. Under the CCPA, Personal Information does not include de-identified or aggregated consumer information and publicly available information from government records.
The Personal Information we collect is described above in "PERSONAL INFORMATION WE COLLECT AND USE" and our retention of Personal Information is further described above in "PERSONAL INFORMATION RETENTION."

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their Personal Information. If you are a resident of California, you have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.
  • The right to request. Under CCPA, you have the right to request specific pieces of Personal Information we have collected
  • The right to delete Personal Data. You have the right to request the deletion of your Personal Information, subject to certain exceptions.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer's rights

Exercising Your CCPA Data Protection Rights

In accordance with the CCPA, you have the following rights regarding your Personal Information. If you wish to request access to, update, correct, delete or opt-out of the sharing of your Personal Information then please contact us at [email protected]. We reserve the right to take appropriate steps to authenticate the applicant’s identity. We will respond to your request within a reasonable timeframe. Any disclosures we provide will only cover the 12-month period preceding the verifiable request's receipt. California law requires us to indicate whether we honor your browser's "Do Not Track" settings concerning targeted advertising. We adhere to the standards set out in this Privacy Statement and do not monitor Do Not Track browser requests as set forth above.

CONTACT US

If you have questions regarding this Privacy Statement or Ema's privacy practices more generally, you can contact us at: Ema Unlimited, Inc., 147 Castro St, Suite 2 Mountain View, CA 94041 or submit your request to [email protected].

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Statement from time to time. If we make any material changes to this Privacy Statement, we will provide notice on our Site. We encourage you to periodically review this page for the latest information on our privacy practices. You will see when this Privacy Statement was last updated by checking the “Effective Date” displayed at the top of this Privacy Statement.