AI Tools and Their Use in Legal Services Functions
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December 3, 2024, 19 min read time

Published by Vedant Sharma in Additional Blogs

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For generations, the legal industry has been bogged down by manual paperwork and time-consuming research. However, a major shift is happening in their operations these days.

That's because of the AI tools and their uses in legal service functions. Today, 58% of law professionals use AI tools to draft communications like memos and emails, and 53% rely on AI to streamline legal research.

These statistics prove that AI has deeply penetrated legal services. From automating contract reviews to predicting litigation outcomes, AI is empowering law firms to operate faster with greater precision and lower costs.

In this blog, you will explore how AI influences legal practices and ethical challenges. Also, you will learn how tools like Ema are leading the transformation and helping legal professionals embrace the future with confidence.

AI in Legal Services

Although AI has been making its impact on legal services for the past decade, the major shift began in the 2020s. Now, professionals are heavily using this technology to automate time-consuming tasks, improve efficiency, and make faster and more accurate decisions.

Below are key ways AI is revolutionizing legal practices:

Automation of Routine Legal Tasks

  • Contract Review and Analysis: Tools like LawGeex automate contract review, identifying risks and inconsistencies up to 80% faster than manual reviews.
  • E-Discovery: Platforms like Everlaw handle vast volumes of data that make your discovery process more efficient by reducing the time spent sorting through documents.
  • Legal Research: Tools such as Casetext and LexisNexis accelerate legal research by quickly analyzing case law, statutes, and other legal resources.

Meanwhile, the Universal AI employee, Ema, can do all of this with comprehensive security and compliance.

Improvement in Efficiency and Accuracy

  • AI tools help you reduce errors and provide real-time insights for tasks like contract management and research.
  • It enhances accuracy by using natural language processing to interpret complex legal texts.

And when it comes to intricate legal documents, an Agentic model is the solution.

Potential for Increasing Productivity

  • Automating Repetitive Tasks: AI tools are great for boosting your productivity. They help you focus on strategy and client engagement by automating your repetitive tasks.
  • Reducing Document Turnaround Time: By using AI tools like Ema legal compliance, you can reduce the time spent on drafting, reviewing, and finalizing legal documents.

Key AI Tools for Legal Practices

AI tools are rapidly changing the way legal professionals approach their work, offering enhanced speed, accuracy, and efficiency. From automating contract reviews to streamlining legal research, these tools enable law firms to handle larger caseloads with fewer resources while maintaining high-quality outcomes.

Below are some of the most widely used AI tools transforming various aspects of legal practice.

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Generative AI Applications in Law

Generative AI, like large language models, is proving particularly useful in streamlining document creation and enhancing legal research. Here are a few of its key applications:

Document Drafting and Automated Templates

AI can quickly generate drafts of legal documents and templates, saving significant time in tasks like contract generation or memo writing. A recent survey found that 58% of lawyers use AI to draft and template communications, including emails, memos, and legal correspondence.

Enhanced Legal Research

Tools like Casetext and Westlaw Edge leverage AI to quickly summarize key points in case law and provide relevant citations, cutting research time significantly. 53% of legal professionals rely on AI for faster research processes.

Contract Analysis and Data Extraction

AI analyzes contracts, extracts critical data, and flags potential risks, helping lawyers review contracts more efficiently. Platforms like LawGeex and Luminance are widely adopted to streamline this process.

Top 10 Ways Lawyers Are Using AI (As per Bloomberglaw)

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Now that you're equipped with these incredible insights, let's explore some of the most impactful AI tools that are reshaping legal practices today. These AI tools, powered by llm agents, help you accelerate tasks while enhancing accuracy and providing more profound insights.

AI Tools Review

Here is a list of some of the most impactful AI tools transforming legal workflows. These platforms help you accelerate tasks while enhancing accuracy and providing more profound insights.

1. Ema for Comprehensive AI Legal Assistance

Ema is a universal AI employee designed to streamline various legal functions such as document preparation, contract analysis, and legal research. What sets Ema apart is its EmaFusion™ model, which intelligently combines more than 100 large language models (LLMs) to maximize accuracy and reduce errors. Ema is also equipped with a Generative Workflow Engine™ that automates complex legal workflows, enabling legal professionals to focus on more strategic tasks.

For instance, Ema can:

  • Draft and review legal documents.
  • Perform in-depth legal research in minutes by accessing vast legal databases.
  • Automate contract review processes, identifying risks and ensuring compliance with regulatory standards like SOC 2, GDPR, and HIPAA.

By integrating seamlessly with existing enterprise applications, Ema saves firms time and enhances productivity, making it an essential AI tool in legal practices.

2. CoCounsel for Preparing and Reviewing Legal Documents

CoCounsel, an AI-powered legal assistant, is designed to help lawyers with document preparation and review. It uses natural language processing (NLP) to assist in drafting legal briefs, contracts, and other essential legal documents.

What makes CoCounsel stand out is its ability to provide suggestions and corrections in real time, ensuring that documents adhere to legal standards while significantly reducing manual drafting time.

For example, when preparing a legal brief, CoCounsel can suggest relevant case law, correct formatting, flag inconsistencies, and streamline the review process. This allows attorneys to produce high-quality documents faster, freeing up time for strategic casework. Firms using CoCounsel have reported a 50% reduction in the time spent on document drafting, which translates into cost savings and increased efficiency​.

3. Casetext for Legal Research

Casetext is a widely-used AI tool for legal research, renowned for its ability to speed up the traditionally time-consuming process of finding relevant case law, statutes, and legal opinions. With AI-driven search functions, Casetext allows lawyers to quickly locate the most pertinent legal precedents by analyzing vast legal databases.

Casetext’s CARA AI feature is particularly valuable. By simply uploading a legal brief or complaint, the tool suggests cases and legal authorities that may have been missed during manual research. This saves hours, or even days, of research time.

4. LawGeex for Contract Review and Analysis

Contract analysis is one of the most repetitive and labor-intensive tasks in the legal industry, but tools like LawGeex are transforming this process through AI. LawGeex uses machine learning algorithms to review and analyze contracts, identifying risks, inconsistencies, and non-standard clauses up to 80% faster than manual review processes.

LawGeex is a specially useful tool for corporate legal teams that handle high volumes of contracts. It helps them process contracts for compliance while making sure that they align with the company’s predefined standards.

In one case, an MNC used LawGeex and reduced the time spent on contract reviews by 60%.

5. Everlaw for e-Discovery Improvements

Everlaw is an advanced platform that enhances the e-discovery process. It reviews large datasets during litigation when lawyers need to go through thousands of documents to find relevant information.

Everlaw’s AI-driven platform significantly improves this process by automating document categorization, relevance ranking, and data visualization. Using Everlaw, legal teams can upload vast datasets and allow the AI to identify patterns, relevant documents, and even anomalies that could impact a case.

These AI tools are specifically designed for law firms, but do you know what is behind these tools that makes them capable of understanding complex statements with high precision? It’s llm-powered agents.

Ethical Considerations in AI-Powered Legal Practice

While AI offers significant benefits to the legal profession, its adoption also presents ethical challenges that law firms must address. The following are crucial ethical considerations for integrating AI into legal services.

Data Privacy and Security

  • Sensitive Data: AI tools often rely on vast amounts of data, including highly confidential client information. Ensuring robust data privacy measures is critical to protect sensitive information from misuse or unauthorized access. With stringent regulations like GDPR, firms must adopt strong encryption and compliance standards.
  • Data breaches: The risk of data breaches is a constant threat. As more legal firms adopt AI, implementing strong security protocols and maintaining data integrity becomes vital. According to a study by IBM, the average cost of a data breach in the legal sector can be upwards of $4.88 million, underscoring the need for heightened vigilance.

Bias and Fairness

  • Algorithmic Bias: AI models are trained on historical data, and if that data is biased, the AI system can perpetuate existing disparities, leading to unfair or discriminatory outcomes in legal contexts. For example, biased data could result in AI tools recommending harsher sentences based on racial or socioeconomic factors.
  • Mitigation: Developing strategies to combat bias is essential. This includes using diverse and representative training data, regularly auditing AI algorithms, and ensuring the tools are used as advisory mechanisms rather than final decision-makers. Ethical AI practices emphasize fairness and equality across legal processes.

Transparency and Explainability

  • Black Box Problem: Many AI models function as “black boxes,” meaning their decision-making process is not easily explainable, raising concerns about accountability. In a legal setting, this lack of transparency can be problematic when outcomes need to be justified, such as in court or during client consultations.
  • Explainable AI: Efforts are underway to develop explainable AI (XAI) techniques, which allow legal professionals to understand and explain how AI reaches conclusions. This level of transparency is crucial for building trust in AI systems and ensuring fairness in legal decisions.

Impact on Legal Professionals

  • Job Displacement: While AI can automate many routine tasks, such as document review and contract analysis, it is unlikely to fully replace legal professionals. However, the role of lawyers may evolve, focusing more on strategy, analysis, and client interaction as AI takes over more procedural work.
  • Upskilling: The rise of AI in legal services means legal professionals need to adapt by acquiring new skills in technology, data analytics, and AI ethics. Upskilling will be critical in the coming years to ensure lawyers can effectively work alongside AI.

Ethical Frameworks

  • Guidelines: To make sure AI is used the right way in law, we need clear rules and guidelines. Groups like the American Bar Association (ABA) are already working on this, figuring out how AI fits into what lawyers should do.
  • Professional Codes: As AI becomes more integrated, professional codes of conduct may need to be updated. Lawyers must adhere to existing ethical standards while exploring the new challenges posed by AI, ensuring AI tools serve the best interests of both clients and the justice system.

By thinking carefully about these ethical things, lawyers can use AI to help their clients and the legal system, but they also need to be careful about the risks.

Challenges in AI Integration in Legal Services

AI can be really helpful in law, but there are also some problems that law firms and lawyers need to solve to make the most of it.

Navigating Unstructured Data and Reliance on Human Experts

Unstructured Data: The legal industry deals with a vast amount of unstructured data, such as case law, contracts, emails, and client communications. AI systems must be sophisticated enough to handle this unstructured data effectively, but many tools still require human oversight for tasks like interpreting nuances in legal texts or understanding complex legal language.

Human Expertise: AI can streamline processes, but it still relies on the expertise of legal professionals for guidance, context, and final decision-making. The success of AI integration often hinges on a collaborative effort between AI systems and human judgment.

Overcoming Hesitancy in AI Adoption Strategies

Resistance to Change: A lot of law firms have a hard time using AI. Older lawyers, especially, might be scared that AI will take over what lawyers do now or that we won't need as many lawyers. And it can be tricky to learn how to use AI tools, so that might stop some law firms from trying them.

Cost of Implementation: Implementing AI tools can be expensive, especially for smaller firms. The costs of AI training, infrastructure, and ongoing maintenance may deter some firms from adopting these technologies despite the long-term benefits they offer in terms of efficiency and cost savings.

Addressing AI-Generated Content Verification

Accuracy of AI Output: AI can look at a lot of information and make legal documents or research in minutes, but it's not always perfect. These tools can make mistakes or miss things, which could be a big problem in legal cases.

Human Verification: Legal professionals must verify the outputs of AI systems to ensure that the conclusions and recommendations are correct. This added layer of human oversight ensures that AI systems complement, rather than replace, human expertise in legal decision-making.

By recognizing these challenges and addressing them proactively, law firms can adopt AI in a way that enhances legal services without compromising quality or reliability. With the right strategies, firms can direct these obstacles and utilize the maximum potential of AI in legal practice.

Impact of AI Tools on Legal Professionals

AI transforms how legal tasks are performed and redefines the roles of legal professionals. The technology has automated many routine tasks. More than replacing lawyers, it is enhancing their role in delivering high-quality legal services.

AI Assisting in Daily Tasks Without Replacing Roles

  • Task Automation: AI can do things that lawyers do over and over again, like looking at documents and doing research. But lawyers still need to be in charge of making big decisions and figuring out what the law means.
  • Augmented Workflow: Lawyers can focus on more complex work, improving productivity by 40% due to AI handling low-level tasks like contract analysis and e-discovery.

Enhancing Workflow Efficiency and Client Service

  • Improved Client Interaction: AI chatbots assist with client inquiries and general legal guidance, freeing up lawyers to handle more complex legal matters.
  • Faster Turnaround Times: By automating tasks like legal research and contract review, AI enables faster case resolutions, meeting modern client expectations without sacrificing quality.

Implications for Legal Education in AI Ethics

  • Upskilling Legal Professionals: Lawyers are now expected to learn how to work with AI and understand its ethical implications, including AI bias and data privacy.
  • AI Ethics and Training: Law schools are incorporating AI ethics into their curriculums, ensuring that future lawyers understand how to use AI responsibly in legal practices.

Conclusion

AI isn't just a new thing for law firms any more—it's changing how they work. It's doing things like taking care of boring tasks, making things run smoother, and letting lawyers focus on more important stuff. Tools like Ema, an AI-driven employee, are revolutionizing how legal professionals manage everything from document review to client support, enhancing productivity and precision. As demonstrated in Ema's success story, Ema has already proven its effectiveness in improving operational efficiency, reducing response times, and driving higher customer satisfaction.

The future of law depends on lawyers using their skills and AI tools like Ema together. If law firms use AI the right way—being careful about things like fairness and keeping information private—they'll be at the top of the legal world with new, faster, and better ways to help clients. But if they don't change with the times, they might get left behind. Hire Ema Today!